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Technology and Systems
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| Technology is one of the key enablers at Bursa Malaysia and plays a vital role in providing a stable and efficient environment to support business growth. Therefore, we continually invest in our Information Technology systems to ensure their reliability, efficiency and accessibility for the convenience of our market participants. |
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INVESTMENTS IN ENHANCING MARKET EFFICIENCIES
In the year under review, we continued our investment in technology with a clear focus on market accessibility, high capacity and consistent system performance. We also maintained 100% availability for the mission critical systems supporting our trading, clearing, settlement and depository functions and are pleased to report that we have not breached our capacity levels for trading, post-trading and network infrastructure.
We embarked on the new Derivatives Clearing System (DCS) for roll-out early in 2012 to deliver higher capacity and better performance. Meanwhile, as part of our continuous effort to liberalise technology solution choices for participants, we plan to retire the securities broker front-end system, WinSCORE, in 2012. This will pave the way for participants to acquire their own solutions and thereby be positioned more competitively to offer their clients more varied broker services.
CO-LOCATION SERVICES
Since Co-Location (COLO) services were introduced in 2009, we have seen an additional three clients, bringing to six the number of clients for this year. COLO allows subscribers to place their order management systems next to the host trading system of Bursa Malaysia, thereby facilitating quicker access to market data and trade execution. There has been positive feedback on the benefits derived from this service.
IT GOVERNANCE
Under IT governance, we embraced the IT Infrastructure Library (ITIL), a best-practice standard for IT operations, as part of our continuous improvements in technology. We enhanced two key processes, namely Incident Management and Change Management, where we focused on awareness, retraining and advocating full compliance with these processes. Incident Management helps us restore normal service operations as quickly as possible in the event of any disruption to business operations, while Change Management ensures all system changes are properly planned and prioritised and risks evaluated before implementation.
To further enhance IT Governance, an Information Security Management System (ISMS) was implemented in 2011 for Securities trading. We also took measures to ensure staff were sufficiently trained to facilitate the resolution of technology matters efficiently and speedily. In a dynamic environment like ours, it is essential for employees to not only champion technology but also develop their IT skills, even as they elevate their business acumen. Hence, a series of learning and growth experiences were planned and delivered during the year to improve their competency levels and performance.
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