Regulation

CUSTOMER FOCUS

Whilst we focus on supervisory activities to ensure that the market operates at high levels of transparency, we also endeavour to provide high service standards to Participants and listed issuers. During the year, we established specific contact liaisons to enhance our service quality to listed companies and Participants. Contact details of dedicated personnel were posted on Bursa Malaysia's website and a pilot telephone line established for enquiries. These have resulted in more effective communication, enabling the listed issuers to resolve queries quickly, improve time to market and promote greater compliance with our rules.

THE ROAD AHEAD

Against a potential market backdrop of global financial uncertainties coupled with high volatility, we will strive to continuously maintain a fair and orderly market, investor confidence and achieve a balanced regulatory approach. Being agile and responding rapidly to market changes has never been more important.