Human Capital and Remuneration

To foster productivity improvements, GHR continued the Performance Improvement Plan in 2008. This is part of an improvement plan that encourages staff to identify appropriate internal and external training programmes as well as informal development opportunities, such as on-the-job learning experiences for performance improvement.

EMPLOYEE ENGAGEMENT

GHR is committed to create a conducive workplace where our employees feel challenged, supported, trusted, confident and recognised for their achievements. In 2008, we conducted our fifth Employee Engagement Survey. The outcome of the survey was used as a basis to identify the key issues that impact on our employees' engagement, so that we can improve the work environment offered at Bursa Malaysia, and attract and retain the best people. The Exchange strongly supported frequent internal communication during this entire survey process. By informing employees through e-mail, organising employee briefings and feedback sessions, the management actively managed its communications and had the opportunity to respond to staff needs and concerns.

Bursa Malaysia believes that information sharing is vital in creating good engagement of employees. In line with this, in 2008, GHR, continued to organise the "Quarterly Breakfast with CEO","Lunch with the CEO", and focus group sessions.

Bursa Malaysia focuses on maintaining good and cordial relations with the National Union of Commercial Workers, the representative union for Bursa Malaysia non-executive staff. In April 2008, Bursa Malaysia signed its 7th collective agreement with the union, which will run for three consecutive years (2007- 2010).

At Bursa Malaysia, we take integrity and ethics very seriously. Bursa Malaysia's Code of Ethics is strictly enforced, and incorporated into the Employee Handbook. It is also electronically accessible through the Employee Information Site-Intranet and the Bursa Malaysia website. In 2008 the Code of Ethics was updated and programmes conducted for all new recruits to facilitate a complete and thorough understanding of the code and its principles.

EMPLOYEE WELLNESS

At Bursa Malaysia, our work-life balance programmes aim to create harmony between work and non-work demands. The 2008 annual dinner event was well attended by Bursa Malaysia staff and their spouses, and served as an avenue to strengthen work relationships. In 2008, GHR also organized movie screenings on environment awareness, quarterly lunch health talks, health counseling services and screenings as well as monthly gymnasium orientation.