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TO OUR STAKEHOLDERS

Bursa Malaysia

Annual Report 2014

48

PERFORMANCE THROUGH ENGAGEMENT

Bursa Malaysia values and recognises that the heart of any organisation lies

in its human capital. An engaged workforce is vital to sustaining growth and

productivity, thus the underlying purpose of all our employee engagement

programmes is to impart and internalise the organisation’s core values.

Employee engagement represents a state of emotional and intellectual

commitment to an organisation. It has direct correlation to desired behaviours,

which in turn have bearing on the organisation’s performance. Each year,

employees are given the opportunity to express their thoughts on the various

issues that affect them in the workplace by means of an employee engagement

survey (EES). These issues include leadership, career development, work-life

balance, communication, infrastructure, customers, rewards and recognition and

organisation culture and values.

The buoyant spirits and enhanced morale are reflective in the engagement

scores of 81% - the highest ever registered by Bursa in the last six years since

2008 when EES was first administered online. This also runs in tandem with the

rate of staff participation of 98.5% in the survey which is also a new record high.

DYNAMIC AND HIGH PERFORMANCE WORKFORCE

Bursa Malaysia places great importance on hiring the right candidate for the

right job. As we go forward, we will continue to focus on attracting quality talent

who best fit our job requirements and complement our progressive culture.

We firmly believe that by aligning our recruitment strategy to Bursa Malaysia’s

needs, we will continue to attract the best talent, and through our development

programmes, nurture them into high achievers, thus realising our aspiration of

becoming a world-class exchange.

At Bursa Malaysia, we have been successful in maintaining a balanced

representation of women in management positions. Currently, women comprise

more than 40% of management at middle and top management levels. Our male

to female employee ratio shows a healthy distribution of 54:46. Our total staff

strength in 2014 stands at 606 as compared to 614 in December 2013.

A Succession Planning Framework was also developed to ensure continuity of

key critical positions and to guide development activities. The framework governs

the process of identifying roles, crafting successor profiles, identification of

successors and creating customised development programmes. The framework

has been in full motion since the beginning of 2014.

The successors to mission critical positions have been identified and are currently

undergoing a structured development programme. The development plans (2014

– 2015) are heavily focused on leadership competencies through experiential

learning and networking to ensure that learning is maximised and to also close

the successors’ readiness gaps.

ENVIRONMENT

We are committed to minimising the impact of our operations on the environment.

We actively monitor our operational carbon footprint, promote recycling and the

responsible use of resources by our employees and stakeholders and educate

them about climate change and the importance of environmental protection.

More specifically:

a.

We undertook several energy-saving initiatives that resulted in an 8% savings

in our electricity usage year-on-year. Our greenhouse gas emissions from

electricity usage, business air travel and paper consumption reduced by 7%

year-on-year;

b. We carried out a ‘Building Off-Loading Drive’, collecting recycled items in a

company-wide cleaning effort to create a safe and healthy work environment;

and

c.

We hosted a MyCarbon Corporate Greenhouse Gas Emission Accounting and

Reporting (MYCarbon) Awards 2014 to recognise efforts by 26 pilot reporting

organisations in the MYCarbon programme, which was launched in 2013.

MOVING FORWARD

We believe that launching the F4GBM Index will spur more listed issuers to

enhance their governance measures, sustainability practices and improve

disclosure of their sustainability issues, thus enhancing their appeal to socially-

responsible investors and fulfilling stakeholders’ expectations. We strive to be a

model for other listed issuers, and hope to see others follow our lead in setting

new and higher standards of CG and sustainability practices.

CORPORATE SUSTAINABILITY STATEMENT

Bursa