Bursa Malaysia • Annual Report 2013
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To our Stakeholders
Corporate Sustainability Statement
To increase productivity and performance levels, we performed a salary
benchmarking exercise against the market in 2013. To stay true to the pay-
for-performance philosophy as well as to ensure complete meritocracy and
impartiality, salary adjustments were made in consideration of the job size as well
as the performance of the individual.
In 2013, the fixed staff cost to variable staff cost ratio was 3:1, with 75% of
the spending on fixed costs such as, but not limited to, basic salary, statutory
contributions and staff benefits. Our performance strategy has significantly
improved, impacting upon employees in positive ways and contributing towards
talent retention. As a result of this, 2013 saw us recording a lower attrition rate of
9.2% as compared to 13.5% in 2012.
Investing in our Employees
In 2013, we also made a RM1.6 million investment in employee development
with the average number of learning days increasing from four in 2012 to five.
Our development roadmap in 2013 was diversified in its approach. It not only
focused on delivering leadership programmes but placed an emphasis on various
certification courses to ensure employee knowledge and skills were aligned.A total
of 39 in-house sessions and 192 external training programmes were implemented
with employees cascading the lessons learnt down to their colleagues through
knowledge sharing sessions.
Engaging our Employees
We believe that an engaged workforce is vital if we are to sustain organisational
growth and productivity. We are promoting this by reinforcing our 3D Values
through a series of employee engagement programmes. The senior management
team believes in leading by example and are doing their bit to lead their respective
divisions to give back to society through a host of community initiatives. Via an
annual employee engagement survey, our employees are given the opportunity to
express their thoughts on several matters which affect them.
Ensuring a Level Playing Field
As an equal opportunity employer, we are guided by the principles of meritocracy
and fairness in making decisions with regard to employment, transfers, promotions
and the professional development of our people. At end December 2013, our total
staff strength stood at 614 employees, as compared to 584 employees previously.
We had a healthy male to female employee ratio of 55:45 while on the Senior
Management front, we achieved equal gender representation. In addition, we
promoted 7% of our deserving and suitably qualified employees.
UNDERTAKING Responsible Environmental
Practices
Effective Conservation Measures
We are committed to minimising the impact of our operations on the environment
through continuously improving our environmental performance. We actively
monitor our operational carbon footprint, promote responsible usage of resources
among our employees and stakeholders and educate them about the importance
of environmental protection and impact of climate change. Our emphasis on
expanding our e-Services initiatives such as eRights and eStatement are part of
our efforts to move towards a paperless environment. We also undertook several
energy saving initiatives which included replacing our fluorescent lighting with
LED lights which helped reduce our electricity usage by 0.3% year-on-year. Our
greenhouse gas (GHG) emission from electricity usage, business air travel and
paper consumption, however, increased 0.2% in 2013.
Separately, we made some improvements to our workplace environment to
further improve ventilation and air quality. To promote responsible usage of natural
resources and environmental conservation among our employees, we screened
several environmental-related documentaries.
Moving Forward in a Sustainable Manner
As a regulator and a public-listed company, Bursa Malaysia is serious about setting
exemplary standards and embedding responsible and sustainable practices into
our total business operations and marketplace.We want to stand out as a model for
responsible corporates and will endeavour to improve our corporate governance
and sustainability practices as well as promote the same among our listed issuers.
As we move forward, our stakeholders can rest assured that we will work to deliver
tangible outcomes in the areas of the Marketplace, Community, Environment and
Workplace. Only then can we truly create sustainable value and forge lasting ties
with all our stakeholders.
